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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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David L

June 20, 2025

5  out of  5
rating by David L
"I had a very good experience with this State Farm agent. I look forward to working with him on my insurance needs. He brings a lot more to the table than just insurance. Life time State Farm customer for a reason."
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Diane Couse

June 19, 2025

5  out of  5
rating by Diane Couse
"Excellent Service with John Marshall and his crew"
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Gary Brown

June 17, 2025

5  out of  5
rating by Gary Brown
"John was recently assigned as my new agent. Very soon after being assigned, he contacted me and invited me to a "get acquainted" meeting with him. I found John to be very personable and very willing to answer all my questions. We spent about an hour together at that first meeting, which I thought was very generous. I look forward to working with him as my agent."
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Allan South

June 9, 2025

5  out of  5
rating by Allan South
"Great service."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Ray Liu

June 3, 2025

5  out of  5
rating by Ray Liu
"I recently had the pleasure of working with John Marshall and his exceptional team at State Farm, and I cannot recommend them highly enough! From the moment I walked in, I was greeted with warmth and professionalism that made me feel like a valued client. John Marshall is incredibly knowledgeable and dedicated to providing the best insurance solutions tailored to individual needs. Gwen Marshall is a standout team member as well! Her attention to detail and commitment to customer service is unparalleled. She was always available to answer my questions and provided invaluable insights throughout the process. Nate Jepperson also deserves a shout-out for his expertise and willingness to go the extra mile. He helped navigate the complexities of my policy with ease, making everything straightforward and understandable. Last but not least, Ryan Baird brings a great energy to the team! His friendly demeanor and willingness to assist made my experience even more enjoyable. Overall, the team at John Marshall State Farm combines professionalism with a personal touch, making insurance not just a necessity, but a pleasant experience. If you’re looking for an insurance agency that truly cares about its clients, look no further than John Marshall and his fantastic team!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Robert Russell

June 3, 2025

5  out of  5
rating by Robert Russell
"We were just assigned to John Marshall’s agency, but my initial impression of their response to our insurance needs has been very positive! Looking forward to our association and continued great service from State Farm."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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April Berlin

May 30, 2025

5  out of  5
rating by April Berlin
"John is my new agent and has been very helpful, open and responsive to my questions and needs. I've had good experiences with my local State Farm office!"
We responded:
"Thank you for your wonderful 5-star review! My State Farm team and I are honored to be your good neighbor and are always here to support you."
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Kaili downs

May 30, 2025

5  out of  5
rating by Kaili downs
"I’ve had a great experience! Their customer service is easy to reach and very responsive, especially when I had questions or concerns. The rates are competitive, and they offered a few helpful discounts I didn’t know I qualified for. Overall, they’ve made the process of having auto and insurance feel simple and reliable!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Jared Smith

May 27, 2025

5  out of  5
rating by Jared Smith
"I’ve trusted State Farm for 26 years, and John Marshall’s team keeps proving why. As my kids start driving and buying their own cars, John and his staff make every step easy—offering clear guidance and coverage that fits our family’s changing needs."
We responded:
"Thank you for your kind words and for trusting State Farm for 26 years—it truly means so much to us! My team and I are honored to support you and your family through life’s milestones, and we’re always here to provide guidance and coverage tailored to your needs. Helping your kids get started as drivers is a big step, and we’re glad we could make it easier for you. Thank you for letting us be part of your journey!"
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Frank Edmunds

May 27, 2025

5  out of  5
rating by Frank Edmunds
"Great personal service. Discussed home and auto insurance and several ways to reduce insurance costs."
We responded:
"Thank you for your review! Providing great personal service is always our priority, and we’re glad we could help you explore options for home and auto insurance while finding ways to reduce costs. If you ever have more questions or need further assistance, don’t hesitate to reach out—we’re here to help!"
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Ryan Baird

May 27, 2025

5  out of  5
rating by Ryan Baird
"I’ve had an amazing experience with John Marshall State Farm. John and his team are professional and genuinely care about their clients. They took the time to explain all my options and helped me find the right coverage for my home and auto needs. The customer service is great—quick to respond and friendly. Highly recommend!"
We responded:
"Thank you so much for your thoughtful review! We’re thrilled to hear about your positive experience with our team. Providing personalized service and helping our clients find the right coverage is what we strive for every day. It means a lot to know you felt cared for and supported. If you ever need anything, we’re always here to help. Thank you for your recommendation!"
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Amy Jepperson

May 23, 2025

5  out of  5
rating by Amy Jepperson
"I’ve had nothing but outstanding experiences with John Marshall State Farm! From day one, the team has been incredibly responsive, knowledgeable, and genuinely caring. John and his staff take the time to explain all the details clearly and make sure you’re getting the best coverage for your needs. Whether it’s auto, home, or life insurance, I’ve always felt confident knowing they have my back. It’s rare to find an agency that treats you like family, but that’s exactly what you get here. Highly recommend to anyone looking for trustworthy, top-tier service!"
We responded:
"Thank you so much for your amazing review! It means the world to us to hear about your positive experiences and to know that you feel confident and cared for by our team. We always strive to provide clear guidance and personalized service, and we're so glad to know you feel like part of the family here. Whether it’s auto, home, or life insurance, we’re honored to be your trusted partner. Your recommendation is greatly appreciated, and we’re always here whenever you need us!"
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Randy Jensen

May 15, 2025

5  out of  5
rating by Randy Jensen
"Recently met with John to review my insurance needs. He was very helpful in answering my questions and was focused on what was best for me. Very helpful!!"
We responded:
"Thank you for your kind review! It was a pleasure meeting with you and discussing your insurance needs. I’m so glad I could help answer your questions and provide guidance tailored to what’s best for you. If you ever need further assistance, don’t hesitate to reach out—I’m always here to help!"
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Nick Strange

May 13, 2025

5  out of  5
rating by Nick Strange
"John and his team are just outstanding to work with and very knowledgeable. They take the time to answer all questions and make sure you are covered correctly."
We responded:
"Thank you so much for your wonderful review! My team and I truly appreciate your kind words. Providing knowledgeable guidance and ensuring our clients are covered correctly is always our top priority. We’re grateful for the opportunity to assist you and are always here to answer any questions you may have!"
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Chris Case

May 13, 2025

5  out of  5
rating by Chris Case
"John is one of the nicest people I've ever met. He's always gone above and beyond to help me with anything. I was surprised to learn that he can help with investments and retirement. That's not something I've looked into much before working with State Farm."
We responded:
"Thank you so much for your kind words! It means a lot to hear that you’ve had such a positive experience. Helping you navigate your insurance needs—and now investments and retirement planning—is something I’m truly passionate about. I’m here to support you every step of the way, and if you ever have more questions, don’t hesitate to reach out! Thank you for trusting us!"
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Alexis Peterson

May 9, 2025

5  out of  5
rating by Alexis Peterson
"Always so helpful in anything I need."
We responded:
"Thank you for your kind review! We’re always happy to help with whatever you need. Your trust and support mean so much to us, and we’re here for you anytime—don’t hesitate to reach out!"
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Nate Jepperson

May 8, 2025

5  out of  5
rating by Nate Jepperson
"5 Stars – Highly Recommend! I couldn’t be happier with the service I’ve received from John Marshall State Farm! They helped me bundle my life insurance, auto insurance, and home insurance—and I was amazed at the awesome rates they offered. The team is friendly, knowledgeable, and always quick to answer any questions I have. I truly feel like they have my best interests at heart. If you’re looking for dependable coverage and great savings, look no further than John Marshall and his team!"
We responded:
"Thank you for your amazing review! It means so much to us that you’re happy with the service you’ve received. Helping you bundle your life, auto, and home insurance to find the best coverage at great rates is exactly what we aim to do for all of our clients. We’re so glad to hear you’ve had a positive experience with our team and that you feel confident in the service and support we provide. Your kind words about our friendliness, knowledge, and responsiveness truly motivate us to keep delivering exceptional care. We’re honored to have earned your trust, and we’ll always be here to assist you with any questions or needs. Thank you for recommending us—we’re so grateful for the opportunity to serve you!"